Privacy Policy
Last Updated: August 19, 2026
KOHAM Industrial Co., Ltd. (“KOHAM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website:
Our website is primarily intended to provide information about KOHAM products, solutions, and services and to facilitate business communications, product inquiries, quotation requests, distributor cooperation, and after-sales support.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information in two main ways: information you provide to us directly and information collected automatically when you use our website.
1.1 Information You Provide
When you voluntarily contact us, submit an inquiry, request a quotation, request product information, or communicate with us through our website, we may collect information such as:
Name
Company name
Email address
Telephone or mobile number
Country or region
Product or model of interest
Business requirements or inquiry details
Information provided through contact or inquiry forms
Any other information you voluntarily provide to us
You are not required to provide personal information simply to browse most areas of our website. However, certain information may be necessary for us to respond to your inquiries or provide requested services.
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Time zone
Language preferences
Pages visited
Products or content viewed
Referring website or search terms
Date and time of visits
Website interaction information
Other technical or usage information
This information generally does not directly identify you and is primarily used to maintain website security, analyze website performance, and improve the user experience.
2. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functions, understand how visitors use our website, and improve website performance.
Cookies are small data files stored on your device when you visit a website.
Depending on how our website is configured, cookies may be used for purposes such as:
Enabling essential website functions
Remembering certain website preferences
Understanding website traffic and visitor behavior
Measuring website performance
Improving our website and content
Supporting marketing or advertising activities where applicable
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
3. How We Use Your Information
KOHAM may use the information we collect for the following purposes:
3.1 Responding to Inquiries
We may use your contact information to respond to:
Product inquiries
Quotation requests
Technical questions
Distributor or dealer inquiries
Cooperation requests
After-sales or service inquiries
Other business-related communications
3.2 Providing Product and Business Information
We may use the information you provide to send information that you have requested, such as:
Product specifications
Product catalogs
Technical information
Quotations
Product availability information
Service information
Other business information related to your inquiry
3.3 Website Improvement
We may analyze website usage and visitor behavior to:
Improve website functionality
Improve product pages and content
Understand visitor interests
Improve navigation and user experience
Measure website performance
Evaluate the effectiveness of our marketing activities
3.4 Website Security and Fraud Prevention
We may use technical information, including IP addresses and device information, to identify suspicious activity, protect our website, prevent fraud, and maintain website security.
3.5 Legal and Regulatory Compliance
We may process or disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal procedures, or lawful requests from government authorities.
4. How We Share Your Information
KOHAM does not sell or rent your personal information to third parties.
We may share limited personal information with trusted service providers when reasonably necessary to operate, maintain, secure, analyze, or improve our website and business operations.
These service providers may include providers of:
Website hosting and infrastructure
Website security
Website analytics
Technical support
Communication or email services
Such service providers may only process information as necessary to provide services to us and are expected to take appropriate measures to protect personal information.
We may also disclose information where required by applicable law or where reasonably necessary to protect our legal rights, property, safety, or the security of our website.
5. Analytics Services
We may use website analytics technologies, such as Google Analytics, to understand how visitors interact with our website.
Analytics information may help us understand:
How visitors find our website
Which pages and products receive the most interest
How visitors navigate our website
Website traffic and performance
The effectiveness of our online marketing activities
Analytics providers may collect information in accordance with their own privacy policies.
For more information about how Google handles information, please refer to Google’s Privacy Policy:
https://policies.google.com/privacy
If you do not want Google Analytics to be used to measure your website activity, you may use available Google Analytics opt-out tools or manage cookies through your browser settings.
6. Marketing and Advertising
KOHAM may use online marketing or advertising technologies from time to time to promote our products and services.
Where applicable, these technologies may use cookies, pixels, or similar technologies to measure advertising performance or understand interactions with our website.
We will only use such technologies where they are actually implemented on our website and in accordance with applicable privacy and data protection requirements.
You may manage certain advertising preferences through your browser settings or through the relevant advertising platform’s privacy controls.
7. International Data Transfers
KOHAM is a company based in China and serves customers and business partners internationally.
Depending on the services we use and where our business partners or service providers are located, personal information may be processed or stored in China or other countries or regions.
Where personal information is transferred internationally, we take reasonable and appropriate measures to protect the information in accordance with applicable laws and regulations.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
For example, information submitted through an inquiry form or by email may be retained for the period necessary to:
Respond to your inquiry
Maintain business communication
Provide requested product or technical information
Manage potential or existing business relationships
Maintain appropriate business records
Resolve disputes
Prevent fraud
Comply with legal or regulatory obligations
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
KOHAM takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.
Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
The right to request access to personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to request restriction of certain processing
The right to object to certain uses of your information
The right to withdraw consent where processing is based on consent
The right to request information about how your personal information is processed
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you may have additional rights under those laws.
To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
11. Do Not Track
Some web browsers may provide a “Do Not Track” signal.
Currently, our website may not respond differently to such signals because there is no universally accepted standard for interpreting them.
12. Children’s Privacy
Our website is intended primarily for business and professional users and is not directed toward children.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These third-party websites operate independently from KOHAM and may have their own privacy policies and terms of use.
KOHAM is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements, or regulatory obligations.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.
15. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or the handling of your personal information, or if you would like to submit a privacy-related request, please contact us:
KOHAM Industrial Co., Ltd.
Email: mike@kohammowers.com
Address:
No. 1 ShaHu 1 Road, Tangxia Town, Dongguan, Guangdong Province 523710, China
KOHAM Industrial Co., Ltd.
Remote-Controlled Mowers & Professional Outdoor Power Equipment